During my mentoring
You can report bugs and problems with your technology, platform, or virtual classroom using one of our feedback forms. Check our Help Centre first, many ans...
Fri, May 28, 2021 at 3:29 PM
A good microphone and a quiet environment are important for your mentoring session to go well. Here are some tips for a good audio connection during you...
Fri, May 28, 2021 at 3:29 PM
Audio issues often occur when your microphone or your partner's microphones aren't working. You can check whether your microphone is working by play...
Fri, May 28, 2021 at 3:30 PM
When you can't see or hear your partner, it often helps to change the video provider in the virtual classroom. To do so, please follow these simple step...
Fri, May 28, 2021 at 3:30 PM
To be able to see your partner your webcam must be approved by your browser, the browser should be compatible with our platform, and you should have a stabl...
Mon, May 31, 2021 at 5:53 PM
If you are about to start your session and can't connect with your partner in the virtual classroom, please send a message to your partner to let them k...
Fri, May 28, 2021 at 3:34 PM
If there isn't any laptop or tablet available to run the sessions, we recommend to use a different tool e.g. Whatsapp call while using the session mater...
Fri, Sep 2, 2022 at 5:58 PM